Welcome to the client center home page, a site that provides access to all of your Verscend resources and solutions. In addition to solution access, you’ll find helpful information including product announcements, links to related solutions, access to the Client Training Center, our secure portal for support resources, our Knowledge Bank, and more. Take a minute to browse our resource page if you'd like to learn more about any one of our data-driven suite of solutions.

verscend client portal

multiple solutions, one trusted brand

We’ve grown over the years and understand that in today’s environment, many of our clients now leverage multiple Verscend solutions across their lines of business. To simplify your experience, we’ve condensed your login experience to one point of access enabling you to coordinate information across your solutions. Please sign in to your secure Verscend Client Self Service Portal below. If you are a new user, please take a few moments to register for a new account by clicking the link below.

You’ll have access to:

  • Ask questions
  • Find information in our knowledge base
  • Monitor the status of cases and discussions with the team
  • Download product specific information
  • Work more closely with your Client Services Teams

verscend solution access


medical intelligence
provider intelligence


enterprise intelligence




convergence point


case tracking


quality management


verscend client training center

Get the most from your solution suite

Verscend offers initial and ongoing training for its clients and partners. We understand that learning new software takes time—and that expert guidance will help you get the most from your solution. For continuing education designed so you can learn at your own pace, we have designed the Verscend Learning Institute.

Verscend's client training program is also designed to supplement your existing knowledge base with how–to sessions, updates, software iterations, new features, mandates, policy changes, and more.

You can access the Learning Institute from the Client Self Service Portal for the most up–to–date learning experience. Or you can view upcoming classes for each solution here.

provider intelligence

quality intelligence

enterprise intelligence

medical intelligence

dxcg intelligence

client support center

on-demand expertise

Our experts are available when you need them most. From answering simple questions to resolving complex problems, our experts on are on stand-by to support your solution needs. Our secure self service portal will enable you to quickly engage with our team.


additional contact information


  • (877) 619-5557 Toll Free

enterprise intelligence, medical intelligence and dxcg intelligence

chartnavigator, starnavigator, edsq and reconedge

  • (804) 381-4166
  • Monday - Friday
  • from 7:00 a.m. - 7:00 p.m. ET

physicianclaim insight, dentalclaim insight, fraud finder pro and nucleus

convergence point

quality reporter, quality engine, hedis retrieval or abstraction

get smarter with knowledge bank

view knowledge bank

recently added to the knowledge bank


Medical Record Retrieval


Managing the Health of the Highest Cost Employees


Best Practices to Drive HEDIS® Success in 2017