Verscend Technologies, Inc. respects your concerns about privacy. This Online Privacy Notice applies to personal information we collect on www.verscend.com (the “Site”). The Online Privacy Notice describes the types of personal information we obtain, how we use the information, with whom we share it, and the choices you can make about our use of the information. We also describe our corporate compliance and privacy program and the measures we take to protect the security of the information and how you can contact us about our privacy practices.
Visitors to the Site are subject to important limitations. Please review our Conditions of Use, which govern your visit to this site on the World Wide Web.
You may choose to provide personal information (such as your name and contact details) through the Site. Here are ways you may provide the information and the types of information you may submit. We also describe how we may use the information you provide to us.
You may contact us by filling in information on forms or by sending an e-mail. Each form varies in the information required and collected. The categories of personal information collected through forms on the site include first and/or last name; e-mail address; phone number; and state. We may collect other information through the forms on our website, including but not limited to organization or company name; position/title; customer status; market type; product or service type; support or training requested, including topic and date of training request. In most cases, an asterisk (*) indicates the required information on a form. You may choose to provide additional information within fields that are not required. You may complete a form or send us an e-mail to request a demo; register for a conference; attend a webinar; submit a request; respond to an e-mail; ask a question; submit a blog post; access white papers, the “Profiler” magazine, case studies, and brochures; request client support; contact an expert; submit a request for training, or make a comment. We may use the information provided to respond to your inquiry, contact you about your request, ask a question, provide announcements about products and future events, conduct surveys, and contact you for other reasons related to offering and improving our services.
We may offer visitors to our Site various features, which we may change from time to time. We may ask you to submit certain personal information so we can provide you with those features.
In addition to the uses discussed above, we also may use the personal information you provide on our Site to operate, evaluate, and improve our business. Specific uses include developing new products and services; managing our communications; performing market research; advertising and marketing; determining and managing the effectiveness of our advertising and marketing; analyzing our products, services, and websites; enhancing how we manage and support client accounts and administering our websites. We also may use the information to protect against and prevent fraud, claims, and other liabilities and to comply with or enforce applicable legal requirements, industry standards, and our policies and terms. In addition, we may use the information we obtain through this Site in other ways for which we provide specific notice at the time of collection.
When you visit our Site, we may collect certain information by automated means, using technologies such as cookies, web server logs, and web beacons. Cookies are files that websites send to your computer or other Internet-connected device to identify your browser uniquely or to store information or settings in your browser. Your browser may tell you when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to use all of the features of our Site.
Our web servers may log information such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. The web server logs also may record information such as the address of the web page that referred you to our Site and the IP address of the device you use to connect to the Internet. They may also log information about your interaction with this Site, such as how frequently you visit our Site, which pages you visit, which features you access and when and how you exit our Site. To control which web servers collect information by automated means, we may place tags called "web beacons," - small files that link web pages to particular web servers and their cookies. We may also collect information from your browser, such as your browsing history, and use it in conjunction with data gathered from forms and e-mails to help us understand and respond to your needs.
We use information collected online through cookies, web beacons, and other automated means for purposes such as customizing and enhancing our visitors' visits to the Site, collecting statistics about your visit to the Site, and understanding the manner in which our visitors browse the Site. We also use the information to help diagnose technical and service problems, administer the Site, identify visitors to the Site, and gather demographic information about our visitors. We use clickstream data to determine how much time visitors spend on web pages of the Site, how visitors navigate through the Site, and how we may tailor the Site to meet the needs of our visitors.
Your browser settings may allow you to transmit a "Do Not Track" signal to websites and online services you visit. Like many other websites and online services, we do not currently process or respond to "Do Not Track" signals from your browser or to other mechanisms that enable choice. Both we and others (such as our service providers) may collect personal information about our visitors' online activities over time and across third-party websites.
The Site includes social media functions, such as the Verscend Technologies, Inc. Blog, Twitter, LinkedIn, and Facebook widgets. These widgets may collect information about which pages visitors visit on the Site and the IP address of the device you use to connect to the Internet. These widgets may also set a cookie to ensure the features are functioning properly.
Social media functions and widgets are either hosted by a third party or hosted directly on the Site. Your interactions with the social media functions and widgets located on the Site are governed by the privacy policies of the companies that provide them. If you utilize any of the social media functions or widgets on our Site, we strongly suggest you review the privacy policies of the companies that provide those functions and features.
We do not sell or otherwise disclose personal information we collect on our Site, except as described here. We may share personal information we collect on this Site with affiliates and service providers that perform services on our behalf. We do not authorize those service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We may share personal information we collect on this Site with our affiliates and with other reputable companies, which may use the information for marketing purposes.
In addition, we may disclose personal information about you (i) if we are required to do so by law or legal process (such as court order or subpoena), (ii) to law enforcement authorities or other government officials, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or (iv) in connection with an investigation of suspected or actual fraudulent or illegal activity. We reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution, or liquidation). Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner consistent with our Online Privacy Notice.
We offer you certain choices about how we communicate with you and what information we obtain from you. As required by applicable law, you may withdraw consent you previously provided to us. We will apply your preferences going forward. You may exercise these choices by advising us of your preference by e-mail, or contacting us as specified in the "How to Contact Us" section below. You may also, at any time, object — on legitimate grounds and free of charge — to the processing of your personal information.
Subject to applicable law, you may have the right to request access to and receive information about the personal information we maintain about you, update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements.
You may contact us as described in the "How to Contact Us" section below to update your preferences, ask us to remove your information from our mailing lists, or submit other requests.
We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.
This Site may provide links to other sites. Companies other than Verscend Technologies, Inc. may operate those websites. Linked websites may have their own privacy policies, which we strongly suggest you review if you visit any linked websites. We are not responsible for the content of any websites we do not operate, any use of those websites, or the privacy practices of those websites.
We may update our Online Privacy Notice periodically and without prior notice to you to reflect changes in our personal information practices or relevant laws. We will post the updated version on this page and indicate at the top of the notice when it was most recently updated.
Verscend's Corporate Compliance Program ("Compliance Program") is intended to promote ethical conduct in all aspects of company operations. In addition, Verscend ensures compliance with regulations, laws, and rules set forth by various agencies and departments of the Federal and State government. Through this Compliance Program, Verscend maintains its commitment to high standards of conduct, honesty, and reliability in its operating practices.
Verscend's Vice President of Compliance, Privacy & Audit oversees privacy and compliance activities, including the development, implementation, and maintenance of appropriate privacy policies and procedures for HIPAA, and other applicable federal, state, and local privacy laws.
If you have any questions or comments about this Online Privacy Notice or to any issue relating to how we collect, use, or disclose personal information, or if you would like us to update information we have about you or your preferences, please contact us as indicated below.
Verscend Technologies, Inc.
Attention: Ann Chaglassian
Vice President, Compliance, Privacy & Audit
201 Jones Road, 4th Floor
Waltham, Massachusetts 02451
If you feel uncomfortable discussing your concerns directly with us, you may call the Anonymous Compliance Hotline which is available 24 hours a day, 7 days a week, 365 days a year. The toll free number is (800) 849-9799.