record retrieval

customizable solutions that deliver
quality, compliance and results

Verscend understands the critical nature of information stored in patient medical records. Health plans benefit from the ability to quickly access, organize, and interpret member medical record data to maintain appropriate levels of reimbursement, ensure provider payment integrity, and sustain the highest quality of care. Verscend delivers a customizable, centralized solution to achieve appropriate revenue at a lower cost.

access, organize, and interpret member medical record data.

Improve quality and ensure appropriate revenue across critical initiatives with expedited medical record retrieval and review. With meaningful experience in the medical industry, our staff members understand the nuances of requesting medical information and know how to get critical data to you quickly. This expertise is supported and enhanced by an innovative, patented process that uses proprietary technology to initiate and expedite each request on behalf of our clients. Medical record requests are filtered through a master record database of over one million provider locations.

solutions

record retrieval

Collecting complete member medical record data is a key component to the quality, revenue, and payment initiatives that health plans face. Verscend is able to retrieve, scan, index, and securely deliver medical records to our best-in-class certified clinician coders who have an in-depth understanding of risk adjustment coding environments and specific CMS rules and guidelines.

record coding

We provide thorough record coding services to ensure that all appropriate diagnoses are identified and documented in preparation for CMS submission. Our experience includes sophisticated analytics, gaps in medical claims data, review, and coding to support our clients’ risk adjustment needs. Our coders also factor appropriate hierarchies and interactions and are credentialed through the American Academy of Professional Coders (AAPC) as Certified Professional Coders (CPCs) or through AHIMA to ensure our high quality standards.

record management

Record Management provides continued access to retrieved information in a centralized application. Records may be assigned to specific users or queues and then reassigned during each stage of your various projects. Security rights allow for restricting user access to designated queues. Every account is customized to imitate your own specific workflow. Easily sort and filter requests, view each medical record, launch electronic forms, and reassign requests. Electronic annotation allows reviewers to digitally mark, note, and highlight the record without modifying the original document.

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